Senior Technical Officer

Job Description

3 to 5 years experience in similar field. Experience in System Administration, Security Operations and It delivery management.
Bachelors/ Graduate degree in Computer Science / IT / Computer Engineering Discipline or relevant field is required.
Knowledge of IT infrastructure and Operating Systems, Cloud Certifications, Security Certifications.

Core Responsibilities:

  • Maintain and update network, server, and computer systems.
  • Manage Identity & Access Management, ensuring security and compliance.
  • Lead IT infrastructure projects, coordinating teams and vendors.
  • Monitor and maintain Cloud environments (SaaS, IaaS, PaaS).
  • Implement DevOps tools for automated application deployment.
  • Manage Backup & Disaster recovery solutions.
  • Configure and monitor network equipment and technology tools.
  • Ensure security through software and hardware controls.
  • Implement security best practices.
  • Streamline operations with automation and orchestration.
  • Handle L2 helpdesk escalations and lead IT helpdesk.
  • Create and maintain IT Infrastructure documentation.
  • Lead security operations and incident management.
  • Propose and evaluate IT solutions for security and efficiency.
  • Support seminars and events with AV solutions.
  • Develop dashboards and reports for monitoring.
  • Maintain preventive maintenance and proactive support per SLA.
  • Oversee IT equipment tracking and management.
  • Undertake additional responsibilities as directed by the Head of Department.

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