Senior Technical Officer
Job Description
3 to 5 years experience in similar field. Experience in System Administration, Security Operations and It delivery management.
Bachelors/ Graduate degree in Computer Science / IT / Computer Engineering Discipline or relevant field is required.
Knowledge of IT infrastructure and Operating Systems, Cloud Certifications, Security Certifications.
Core Responsibilities:
- Maintain and update network, server, and computer systems.
- Manage Identity & Access Management, ensuring security and compliance.
- Lead IT infrastructure projects, coordinating teams and vendors.
- Monitor and maintain Cloud environments (SaaS, IaaS, PaaS).
- Implement DevOps tools for automated application deployment.
- Manage Backup & Disaster recovery solutions.
- Configure and monitor network equipment and technology tools.
- Ensure security through software and hardware controls.
- Implement security best practices.
- Streamline operations with automation and orchestration.
- Handle L2 helpdesk escalations and lead IT helpdesk.
- Create and maintain IT Infrastructure documentation.
- Lead security operations and incident management.
- Propose and evaluate IT solutions for security and efficiency.
- Support seminars and events with AV solutions.
- Develop dashboards and reports for monitoring.
- Maintain preventive maintenance and proactive support per SLA.
- Oversee IT equipment tracking and management.
- Undertake additional responsibilities as directed by the Head of Department.